Apply for tickets from Great Western Railway
Thriving community groups and charities are vital to our success and we are committed to helping them where we can.
We work closely with our parent company, First Group, on community engagement. Our programme includes a main charity chosen by employees, a match-funding scheme and payroll giving.
We also welcome requests for tickets to be used as auction or raffle prizes. You just need to complete this simple form.
We try to get back to you within 2 weeks. But sometimes, if we're busy, it can take a little longer.
Before you complete this form please take a moment to read the following Terms & Conditions...
Charitable Ticket Request - Terms and Conditions
In line with FirstGroup policy, any donations made must be to charities registered with either:
Charities registered with the Charity Commission for England and Wales
Charities registered with the Office of the Scottish Charity Regulator (OSCR)
Community Interest Companies (CIC) registered in the UK with the Office of the Regulator of Community Interest Companies
Charities which hold a 501(c)(3) exemption in the USA
Charities registered with the Canada Revenue Agency
Almost any registered charity is eligible, but unfortunately we are unable to fund the following types of organisations:
Political parties or organisations who promote a specific political party
Organisations that promote a specific religion or requires beneficiaries to be of a specific faith, convert to that faith or accept information or teaching about that faith as a condition of taking part in or benefitting from programmes and or services
Any organisation that could be deemed to have a controversial or negative impact on the reputation of FirstGroup plc
Requests for sponsorship or in-kind support (e.g. tickets) for fundraising activities, or financial support for things such as medical costs, including our own employees
Core costs for a charity, including for buildings, salaries, general running, management or travel costs
Running costs for charitable events, including marketing materials, room hire etc.; charitable expeditions or overseas travel for individuals or groups; UK travel/ transport
Universities, colleges or schools, pre-schools and nurseries including Parent Teacher Associations (PTAs), even where these are a registered charity
Scouts, Girl Guides, Cadets or similar organisations
The Arts (e.g. theatre, choirs, cultural projects)
Sports charities and clubs (unless there is a strong focus on education, employability and skills or sustainable and accessible mobility)
Animal Welfare charities (though this does not include conservation charities)
GWR will allocate a maximum of 2 standard class tickets per request, and may choose not to support multiple applications from the same person or for the same charity, based on the number of tickets allocated to a given charity or person within each financial year.
Tickets Can Be Revoked
GWR reserves the right to revoke tickets if they are found to be used for any other purpose.
If you have a question or query which is not answered here please contact us at
and a member of the Business Assurance Team will be in touch
You and your organisation
What category does your request come under?
Education and Young People
Music and Culture
Please tell us who you are
Charity or Community Group
Name of charity or community group who will benefit from our support
What does your charity or community group do?
Charity or community group website (put NA if you don't have one)
Registered charity number / CIC number (we are only able to support registered charities or CICs and we are unable to help if you do not provide this information)
Applicant's Contact Details
Applicant's full name
Applicant’s Employee ID number if a FirstGroup Colleague
Applicant's email address
Confirm email address again
Applicant's phone number (Please make sure it is valid, in case we need to contact you about your application)
Postal address, including post code (required so we can send you the tickets in the post, your application will be rejected if full address not provided)
Details about your event
Post code of event location
Date of event (must be at least 21 days in the future)
Brief event description
Who will attend the event and who will benefit from your fundraising?
If your application is successful would you be happy to provide us with some feedback on your event via email or smartphone
We will retain your information for a reasonable period or as long as the law or regulation requires. In accordance with the UK's Data Protection Act 2018, we employ strict physical, electronic and administrative security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage both on-line and off-line. For further details please visit
for our GWR website terms and conditions and
Great Western Railway community request system provided by